Evening Guest Experience Associate

Clark Holdings Inc. / Tim Hortons; Buffalo (NY); On-site; USD 19,000 - 23,000; Part time

Job summary

Tim Hortons team member at 1810 Maple Rd in Williamsville, NY is seeking friendly part-time Customer Service Team Members for afternoon/evening shifts (2pm-8pm) including weekends. You will be the first and last impression, delivering and creating exceptional guest experiences in a fast-paced environment.

Your energy for guest service, ability to multi-task and communicate with teammates are essential to success.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Deliver outstanding customer service as the main objective.
• Process food and beverage orders.
• Clean and maintain public spaces.
• Greet customers promptly and assist at front counter and drive-thru.
• Adhere to REV procedures to ensure fresh products and accurate orders.
• Follow health and safety guidelines and sanitation requirements.

Skills

Excellent customer service

Fast-paced environment

Communication skills

Teamwork

Attention to detail

Training others

Job description

Tim Hortons team member at 1810 Maple Rd in Williamsville, NY is seeking friendly part-time Customer Service Team Members for afternoon/evening shifts (2pm-8pm) including weekends. You will be the first and last impression, delivering and creating exceptional guest experiences in a fast-paced environment.

Your energy for guest service, ability to multi-task and communicate with teammates are essential to success.