Evening Front Office Supervisor: Lead Desk Team

Houston Gymnastics Academy; Georgia; On-site; USD 28,000 - 40,000; Full time

Job summary

Houston Gymnastics Academy is hiring a Front Office Supervisor to lead the front desk team, manage schedules, and ensure excellent customer service in the gym environment. The role requires evening hours (3pm–8:30pm) with some weekend availability, and a $25/hr pay rate.

You will work with Site Managers to set goals, coach staff, and handle administrative duties for events and programs. Ideal candidates have proven office management experience, strong organizational and communication skills, and

Qualifications

• Proven experience in office management or related administrative role.
• Strong organizational and time-management abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Communicate Vision, Values and Core Constituencies for front desk staff.
• Provide leadership and coaching to front desk staff.
• Collaborate with Site Managers on goals for front desk operations.
• Implement and achieve front desk goals and objectives.
• Attend meetings and provide performance feedback to Site Managers.
• Escalate issues posing risk, including Safe Sport concerns.
• Oversee front desk management to ensure customer satisfaction.
• Train staff on policies and iClass usage and keep communications clear.

Skills

Office management

Organizational skills

Communication

Team supervision

Calendar management

Multitasking

Tools

Microsoft Office

Job description

Houston Gymnastics Academy is hiring a Front Office Supervisor to lead the front desk team, manage schedules, and ensure excellent customer service in the gym environment. The role requires evening hours (3pm–8:30pm) with some weekend availability, and a $25/hr pay rate.

You will work with Site Managers to set goals, coach staff, and handle administrative duties for events and programs. Ideal candidates have proven office management experience, strong organizational and communication skills, and