Evening Front Desk Supervisor — Guest Experience Leader

Tharaldson Hospitality; San Bernardino (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Medical, Vision, Dental, 401k, Profit‑

Paid vacation

Job summary

Staybridge Suites by IHG in San Bernardino is seeking a Front Desk Supervisor for the PM shift. The role involves coordinating front office activities, supervising 1–5 staff, and ensuring a warm, professional guest experience.

Salary ranges from $18.75 to $20.00 per hour with benefits and daily pay options. Requirements include 0–1 year of customer service experience, a passion for hospitality, integrity with guest records, and ability to manage calls and guest requests.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Front desk duties and guest service experience are key requirements.
• A 1-year certificate or related experience is acceptable for the role.

Responsibilities

• Performs front desk guest service tasks as scheduled by management.
• Trains front desk staff, including safety training, as directed by management.
• Supervises or supports front desk staff (1-5 employees) to meet franchise standards.

Skills

Customer service

Hospitality

Integrity / confidentiality

Phone handling

Education

One-year certificate from college or technical school; or 6 months to 1 year related experience

Job description

Staybridge Suites by IHG in San Bernardino is seeking a Front Desk Supervisor for the PM shift. The role involves coordinating front office activities, supervising 1–5 staff, and ensuring a warm, professional guest experience.

Salary ranges from $18.75 to $20.00 per hour with benefits and daily pay options. Requirements include 0–1 year of customer service experience, a passion for hospitality, integrity with guest records, and ability to manage calls and guest requests.