Evening Front Desk Specialist - Guest Experience Pro

Holiday Inn Club Vacations; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits: Medical,Dental

Vision & Prescription

Pet Insurance

Short & Long Term Disability

AD&D

Hospital Indemnity

401K with Company Match

PTO

Tuition Assistance

Growth Opportunities

Excellent Company Culture

Job summary

Holiday Inn Club Vacations in Las Vegas seeks a Front Desk Specialist to greet guests, handle check-in/check-out, process folio transactions, and run daily reports. You will support the marketing Face to Face team and assist with room assignments and guest inquiries to ensure a seamless arrival and stay.

Ideal candidates have strong communication and cash handling skills, experience in a fast-paced resort environment, and fluency in English.

Qualifications

• High school diploma or GED equivalent required.
• Previous resort front office or guest service experience preferred.
• Bilingual a plus.

Responsibilities

• Facilitates guest check-in and check-out; handles folio adjustments and payments.
• Issues keys and ensures security of owners and guests.
• Prints and reviews daily reports to complete tasks.

Skills

Conflict resolution

Customer service

Communication

Cash handling

Teamwork

Microsoft Word

Excel

Education

High School Diploma or GED

Tools

Timeshare Ware Reservation System

Microsoft Word

Microsoft Excel

Job description

Holiday Inn Club Vacations in Las Vegas seeks a Front Desk Specialist to greet guests, handle check-in/check-out, process folio transactions, and run daily reports. You will support the marketing Face to Face team and assist with room assignments and guest inquiries to ensure a seamless arrival and stay.

Ideal candidates have strong communication and cash handling skills, experience in a fast-paced resort environment, and fluency in English.