Evening Front Desk & Security Associate

FirstService Residential; Aventura (FL); On-site; USD 34,000 - 36,000; Full time

Job summary

FirstService Residential is seeking a Front Desk Associate in Florida. The role requires greeting residents, checking guests, and overseeing access control systems with strong customer service and clear communication.

Responsibilities include monitoring security systems, maintaining logs, and responding to emergencies. Schedule is Tue–Sat 3:00pm–11:00pm; compensation is $25.00–$26.00 per hour, with full-time benefits and training opportunities.

Qualifications

• High school diploma or equivalent preferred.
• College level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy with information system knowledge preferred.
• Strong written and verbal communication skills.
• Multilingual abilities are desirable.
• Excellent customer service and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

High school diploma

College coursework

Business experience

Computer literacy

Written & verbal communication

Multilingual

Customer service

Job description

FirstService Residential is seeking a Front Desk Associate in Florida. The role requires greeting residents, checking guests, and overseeing access control systems with strong customer service and clear communication.

Responsibilities include monitoring security systems, maintaining logs, and responding to emergencies. Schedule is Tue–Sat 3:00pm–11:00pm; compensation is $25.00–$26.00 per hour, with full-time benefits and training opportunities.