Resident Services & Security Desk Associate (Part-Time)

FirstService Residential; Florida; On-site; USD 28,000 - 30,000; Part time

Job summary

FirstService Residential is seeking a Front Desk Associate in Florida. The role requires greeting residents, managing guests, and monitoring access and security systems. The candidate should be detail-oriented, with strong communication skills and the ability to multitask in a fast-paced environment.

The position is part-time (16 hours/week) with weekend shifts. Pay is $20.00–$22.00 per hour, and duties include maintaining logs and responding to emergencies.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: basic information system hardware/software skills preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System and access control.
• Greets and directs Residents, guests, and invitees at the front desk.
• Operates electronic security control systems and maintains security.
• Responds to emergencies in a timely and efficient manner.
• Maintains a daily log, records, and forms with accuracy.
• Resolves and follows up on complaints and issues.
• Ensures a safe and secure environment for the building and property.
• Performs additional duties as assigned by the on-site property manager.

Skills

Customer service

Communication

Interpersonal skills

Multilingual

Education

High school diploma or equivalent

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate in Florida. The role requires greeting residents, managing guests, and monitoring access and security systems. The candidate should be detail-oriented, with strong communication skills and the ability to multitask in a fast-paced environment.

The position is part-time (16 hours/week) with weekend shifts. Pay is $20.00–$22.00 per hour, and duties include maintaining logs and responding to emergencies.