Evening Front Desk & Community Concierge - Part-Time

Mercy Housing; San Francisco (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Early Fridays hours

Paid time off

Medical plan options

Dental coverage

Vision coverage

403(b) retirement plan with company 1

Life insurance

EAP

Pet insurance

Job summary

Mercy Housing is hiring for a part-time, on-site front desk role in San Francisco, offering 24 hours per week with a swing shift (Thursday–Friday, 3:00 PM to 11:00 PM). The position pays $20.00–$22.00 per hour and focuses on welcoming residents and visitors, monitoring access, answering phones, and maintaining a safe, inclusive community.

Ideal candidates have a high school diploma and experience in office, front desk, customer service, hospitality, or security, with strong communication and

Qualifications

• High school diploma or equivalent.
• General office, front desk, customer service, hospitality, or security experience preferred.
• Strong communication and problem-solving skills.
• Ability to remain professional and calm in a variety of situations.
• Commitment to serving diverse communities with compassion and respect.

Responsibilities

• Welcome residents and visitors while providing exceptional customer service.
• Monitor building access and maintain accurate visitor logs.
• Answer and direct phone calls, taking detailed and accurate messages.
• Conduct routine property patrols to help maintain a safe community environment.
• Communicate important information to property staff and appropriate authorities as needed.
• Respond appropriately in emergency situations by contacting emergency services.
• Support a respectful, secure, and inclusive living environment for residents.

Skills

Customer service

Front desk

Security experience

Communication

Education

High school diploma or equivalent

Job description

Mercy Housing is hiring for a part-time, on-site front desk role in San Francisco, offering 24 hours per week with a swing shift (Thursday–Friday, 3:00 PM to 11:00 PM). The position pays $20.00–$22.00 per hour and focuses on welcoming residents and visitors, monitoring access, answering phones, and maintaining a safe, inclusive community.

Ideal candidates have a high school diploma and experience in office, front desk, customer service, hospitality, or security, with strong communication and