Resident Services Desk Clerk (Evening Shift)

Mercy Housing Management Group; San Francisco (CA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Healthcare plans

PTO 15 days

Holidays + floating holidays

403b + match

Early close Fridays

Job summary

Mercy Housing Management Group is seeking a Desk Clerk in San Francisco, CA for an on-site, full-time role. Swing shift: Wednesdays through Sundays, 3pm–11pm. Responsibilities include resident service, security, and communication with authorities as needed. Pay ranges from $20.00 to $22.00 per hour.

The position emphasizes safety, customer service, and coordination with the Property team. Lived experience encouraged; San Francisco Fair Chance Ordinance considerations apply.

Qualifications

• 1 year: General Office Experience.
• Experience in resident services or property management is a plus.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Skills

Customer Service

Education

High School diploma or equivalent

Tools

Yardi

Microsoft Word

Job description

Mercy Housing Management Group is seeking a Desk Clerk in San Francisco, CA for an on-site, full-time role. Swing shift: Wednesdays through Sundays, 3pm–11pm. Responsibilities include resident service, security, and communication with authorities as needed. Pay ranges from $20.00 to $22.00 per hour.

The position emphasizes safety, customer service, and coordination with the Property team. Lived experience encouraged; San Francisco Fair Chance Ordinance considerations apply.