Evening Front Desk & Night Audit Specialist

PHX MC Operations, LLC; United States; On-site; USD 32,000 - 45,000; Full time

Job summary

Pacific Hospitality Group seeks a Night Auditor to ensure a smooth check-in/check-out experience while performing end-of-day processing, balancing daily transactions, and preparing financial reports.

You will deliver Forbes-level service, resolve guest concerns promptly, and collaborate with Housekeeping, Engineering, Security, Reservations, and Food & Beverage to maintain seamless operations. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 1–2 years front desk/guest services or hospitality experience.
• Strong communication and customer service skills.
• Professional and composed in a fast-paced environment.
• Attention to detail and accuracy in cash handling and records.

Responsibilities

• Welcome guests with a warm, professional demeanor during check-in/check-out.
• Process arrivals/departures, room assignments, payments and key issuance.
• Perform end-of-day audit, balance daily transactions, and generate reports.
• Identify and fix discrepancies in postings and charges.
• Support upsell opportunities for room upgrades and experiences.
• Coordinate with Housekeeping, Engineering, Security, Reservations, F&B for smooth operations.

Skills

Front desk experience

Guest service excellence

Communication skills

Professionalism under pressure

Organizational accuracy

Tools

PMS systems

POS systems

Microsoft Office

Job description

Pacific Hospitality Group seeks a Night Auditor to ensure a smooth check-in/check-out experience while performing end-of-day processing, balancing daily transactions, and preparing financial reports.

You will deliver Forbes-level service, resolve guest concerns promptly, and collaborate with Housekeeping, Engineering, Security, Reservations, and Food & Beverage to maintain seamless operations. Flexibility for evenings, weekends, and holidays is required.