Night Audit & Front Desk Specialist

Remington Hospitality; Arizona; On-site; USD 32,000 - 42,000; Full time

Job summary

Remington Hospitality seeks a detail-oriented Front Desk Night Auditor to manage daily front office and outlet audit functions, process room and tax postings, and ensure accuracy and timeliness of house charges.

The role includes handling check-ins/check-outs, reservations, PBX operations, and delivering warm, professional guest service while adhering to management company policies. You will also back up front office systems and support nightly reconciliations across outlets.

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job description

Remington Hospitality seeks a detail-oriented Front Desk Night Auditor to manage daily front office and outlet audit functions, process room and tax postings, and ensure accuracy and timeliness of house charges.

The role includes handling check-ins/check-outs, reservations, PBX operations, and delivering warm, professional guest service while adhering to management company policies. You will also back up front office systems and support nightly reconciliations across outlets.