Evening Front Desk Concierge — Warm Hospitality

Prime Senior Management LLC; Gastonia (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Prime Independent Living is seeking a warm, professional Front Desk Concierge to welcome residents, families, guests, and team members with genuine hospitality each day.

Evening shifts are available Full-Time and Part-Time (4:00 PM–12:00 AM). The role includes answering phones, directing visitors, assisting with daily community operations, coordinating mail and deliveries, and supporting team members to maintain a welcoming, safe environment for older adults.

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service, hospitality, concierge, front desk, administrative support, or senior living preferred.
• Warm, professional communication and interpersonal skills.

Responsibilities

• Welcome residents, families, guests, and visitors with warmth and hospitality.
• Answer and direct incoming phone calls with professionalism and excellent customer service.
• Assist visitors and connect them with appropriate team members.
• Maintain resident directories, emergency contact information, and community information.
• Support front desk operations and administrative tasks to keep the community organized.

Skills

Customer service

Hospitality

Concierge

Front desk

Education

High school diploma

Job description

Prime Independent Living is seeking a warm, professional Front Desk Concierge to welcome residents, families, guests, and team members with genuine hospitality each day.

Evening shifts are available Full-Time and Part-Time (4:00 PM–12:00 AM). The role includes answering phones, directing visitors, assisting with daily community operations, coordinating mail and deliveries, and supporting team members to maintain a welcoming, safe environment for older adults.