Evening Front Desk & Building Security Associate

FirstService Residential; Fort Lauderdale (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision

Paid time off

401k with company match

Job summary

FirstService Residential in Fort Lauderdale is seeking a Front Desk Associate to work independently with strong communication, handling guests, emergencies, and access control. You will greet residents and visitors, operate security systems, and maintain detailed records in a fast-paced environment.

The role requires a high school diploma, 2–3 years of business experience, and excellent customer service with clear written and spoken communication.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations promptly and efficiently.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows up on all complaints/issues.
• Maintains a safe and secure environment throughout the building.
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Written/verbal skills

Education

High school diploma or equivalent

Business/hospitality courses

Tools

Information systems

Job description

FirstService Residential in Fort Lauderdale is seeking a Front Desk Associate to work independently with strong communication, handling guests, emergencies, and access control. You will greet residents and visitors, operate security systems, and maintain detailed records in a fast-paced environment.

The role requires a high school diploma, 2–3 years of business experience, and excellent customer service with clear written and spoken communication.