Evening Front Desk Agent — Guest Services (Day 1 Benefits)

Kohler Co.; Ashwaubenon (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Day 1 benefits

Medical, dental, vision

401(k) with company matching

Employee perks

Job summary

Kohler Co. is seeking a Front Desk Agent for Lodge Kohler in Green Bay, WI. This onsite role focuses on delivering warm hospitality, efficient guest check-in/out, and providing information to guests.

Shifts run 2:00pm–10:00pm, about 3 days per week. Requires authorized work in the US without sponsorship. Benefits start day 1, with a base hourly rate of $17.00 and potential additional benefits.

Qualifications

• Ability to work independently with professionalism and focus on guest service.
• Strong written and verbal communication skills.
• Ability to stand or walk most of the shift.
• Valid driver’s license required.

Responsibilities

• Provide prompt, cheerful, and proper greetings to guests per Kohler Co. standards.
• Register guests in and out using Fidelio PMS.
• Program and delete room keys using Marlok system.
• Provide guests with hotel information and offer assistance with luggage.
• Handle monetary transactions following standard procedures.
• Respond to guest reservation requests and explain rate structure and available rooms.
• Record and schedule wake-up calls and act as switchboard operator after hours.

Skills

Professional greeting

Clear communication

Physical stamina

Driver's license

Tools

Fidelio PMS

Marlok system

Job description

Kohler Co. is seeking a Front Desk Agent for Lodge Kohler in Green Bay, WI. This onsite role focuses on delivering warm hospitality, efficient guest check-in/out, and providing information to guests.

Shifts run 2:00pm–10:00pm, about 3 days per week. Requires authorized work in the US without sponsorship. Benefits start day 1, with a base hourly rate of $17.00 and potential additional benefits.