Evening Dispatcher — Fast-Paced Transportation Ops

RMA Worldwide Chauffeured Transportation; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

RMA Worldwide Chauffeured Transportation is seeking a dependable Dispatcher for the Afternoon/Evening Shift in Houston, TX. You will coordinate daily transportation operations and support chauffeurs and clients to ensure timely service.

As part of the Operations team, you will monitor trips, communicate changes, and maintain dispatch records while delivering excellent customer service in a fast-paced environment.

Qualifications

• Previous dispatch, transportation, logistics, or operations experience preferred.
• Strong computer skills and ability to learn dispatch software.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Dependable, punctual, and detail-oriented.
• Comfortable communicating by phone, email, and internal systems.
• Must be available to work the full Wednesday–Sunday, 2:00 PM–10:30 PM schedule.

Responsibilities

• Coordinate daily transportation operations and support chauffeurs and clients.
• Dispatch and monitor chauffeurs; coordinate trip assignments and changes.
• Monitor trip status and ensure on-time performance.
• Communicate schedules, delays, and client needs to chauffeurs and teams.
• Respond quickly and professionally to operational issues.
• Maintain accurate trip and dispatch information in company systems.
• Provide excellent customer service to clients and chauffeurs.
• Assist with last-minute changes and coverage needs.

Skills

Dispatch experience

Computer skills

Communication skills

Multitasking

Problem solving

Reliability

Phone & email communication

Wednesday–Sunday shifts

Tools

Dispatch software

Job description

RMA Worldwide Chauffeured Transportation is seeking a dependable Dispatcher for the Afternoon/Evening Shift in Houston, TX. You will coordinate daily transportation operations and support chauffeurs and clients to ensure timely service.

As part of the Operations team, you will monitor trips, communicate changes, and maintain dispatch records while delivering excellent customer service in a fast-paced environment.