Evening Dispatch Center Supervisor — Lead a Fast-Paced Call Center
AAA
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Benefits offered by this job
Job summary
AAA East Central seeks a Call Center Supervisor to lead the Dispatch Call Center from our Pittsburgh headquarters. This in-office role manages daily activities on the assigned shift, plans schedules, and directly supervises staff to ensure high-quality customer service.
The shift runs from 2:30pm to 11:00pm, with responsibilities including workload monitoring, prioritization, and issue resolution. The candidate will supervise training, use computer-aided dispatch tools, and communicate
Job description
AAA East Central seeks a Call Center Supervisor to lead the Dispatch Call Center from our Pittsburgh headquarters. This in-office role manages daily activities on the assigned shift, plans schedules, and directly supervises staff to ensure high-quality customer service.
The shift runs from 2:30pm to 11:00pm, with responsibilities including workload monitoring, prioritization, and issue resolution. The candidate will supervise training, use computer-aided dispatch tools, and communicate
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