Evening Department Leader – Sales & Customer Experience

Kroger Co.; Lake Orion (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger Co. in Lake Orion is seeking a department leader for Produce to drive sales and ensure a consistently great customer experience during primetime hours.

You will partner with store and department leaders to develop a high-performance culture where associates are trained and aligned to the business strategy. Responsibilities include setting goals, managing orders, backstock, merchandising, promotions, inventory and CAO training, while maintaining safety, quality, and compliance with company

Qualifications

• High school diploma or GED required.
• Produce or retail experience preferred.
• Any management experience is a plus.
• Second language is a plus.

Responsibilities

• Establish department performance goals and empower associates to meet targets.
• Ensure orders are fulfilled daily, manage backstock, rotate and replenish products.
• Train associates and participate in performance appraisals.
• Create a welcoming environment by answering questions and helping customers.
• Inform customers of produce specials and offer product samples.
• Maintain merchandising standards; check quality and freshness.
• Create and execute promotions with store management.
• Educate associates about promotions that affect the department.
• Maintain in-stock behaviors and manage daily inventory processes.
• Oversee period promotional plans for the department.
• Ensure proper temperature control and maintain logs.
• Uphold 5S practices in backrooms and prep areas.
• Ensure a good close to support morning readiness.
• Train on inventory/stocking and CAO use; monitor discrepancies.
• Adhere to safety programs and report hazards and accidents.
• Report safety risks or illegal activity as required.
• Follow all laws and company guidelines; perform duties with/without accommodation.

Skills

Communication skills

Stress management

Basic math

Education

High School Diploma or GED

Job description

Kroger Co. in Lake Orion is seeking a department leader for Produce to drive sales and ensure a consistently great customer experience during primetime hours.

You will partner with store and department leaders to develop a high-performance culture where associates are trained and aligned to the business strategy. Responsibilities include setting goals, managing orders, backstock, merchandising, promotions, inventory and CAO training, while maintaining safety, quality, and compliance with company