Assistant Department Leader: Drive Sales & Customer Experience

The Kroger Co.; Plymouth (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

The Kroger Co. in Michigan is seeking a department leader to provide leadership during primetime hours (3pm-7pm Mon-Fri; 11am-7pm Sat/Sun) to drive sales and enhance the customer experience.

Partner with store leadership to develop a high-performance culture where associates receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Responsibilities include promoting trust among associates, meeting department targets, ensuring timely

Qualifications

• Excellent oral/written communication skills.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Second language (speaking, reading and/or writing).
• Any produce or retail experience is desirable.

Responsibilities

• Promote trust and respect among associates and communicate information to the team.
• Establish department performance goals and empower associates to meet targets.
• Ensure orders are put up in a timely manner, manage backstock, rotate product and replenish.
• Train and develop associates and participate in the performance appraisal process.
• Create an environment where customers feel welcome and valued, and assist with product questions.
• Inform customers of promotions and offer product samples to drive discovery.
• Ensure merchandising standards, inspect products for quality and freshness.
• Create and execute sales promotions with store management.
• Maintain in-stock levels daily and execute promotional plans.

Skills

Excellent communication

Stress management

Basic math

Second language

Education

High School Diploma or GED

Job description

The Kroger Co. in Michigan is seeking a department leader to provide leadership during primetime hours (3pm-7pm Mon-Fri; 11am-7pm Sat/Sun) to drive sales and enhance the customer experience.

Partner with store leadership to develop a high-performance culture where associates receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Responsibilities include promoting trust among associates, meeting department targets, ensuring timely