Evening Dept Leader: Drive Sales & Customer Experience

The Kroger Co.; Lake Orion (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

The Kroger Co. in Michigan is seeking a store leadership contributor to provide direction during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and improve the customer experience.

You will partner with the store leader and department leader to build a high-performance culture where associates receive knowledge and training to deliver an Every Customer, Every Time experience. Responsibilities include promoting trust among associates, achieving department targets, training staff,

Qualifications

• Excellent oral/written communication skills.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude; communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Ensure orders are put up in a timely manner, working backstock, rotating product and replenishing throughout the day
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
• Inform customers of produce specials and offer product samples to help customers discover new items

Skills

Communication skills

Stress management

Basic math

Education

High School Diploma or GED

Job description

The Kroger Co. in Michigan is seeking a store leadership contributor to provide direction during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and improve the customer experience.

You will partner with the store leader and department leader to build a high-performance culture where associates receive knowledge and training to deliver an Every Customer, Every Time experience. Responsibilities include promoting trust among associates, achieving department targets, training staff,