Evening Customer Support & Solutions Specialist

Uline; San Bernardino (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Tuition assistance

On-site facilities

Fitness center

Job summary

Uline, a family-owned company, is seeking a Customer Support Specialist at our Ontario, CA location. Earn $27–$32 per hour with a $2 shift differential; full-time hours 1:30 PM to 10 PM, four weekdays and one weekend day.

You will build customer relationships, provide solutions and deliver legendary service using our world-class technology. Join a company with strong training, growth opportunities and benefits including health insurance, 401(k) with 6% match, paid holidays and tuition

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Excellent communication

Problem-solving

Phone/email/chat support

Relationship building

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, a family-owned company, is seeking a Customer Support Specialist at our Ontario, CA location. Earn $27–$32 per hour with a $2 shift differential; full-time hours 1:30 PM to 10 PM, four weekdays and one weekend day.

You will build customer relationships, provide solutions and deliver legendary service using our world-class technology. Join a company with strong training, growth opportunities and benefits including health insurance, 401(k) with 6% match, paid holidays and tuition