2nd Shift Concierge: Resident & Guest Experience

Heartfields at Cary; Cary (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

TerraBella Senior Living is seeking a Concierge for our HeartFields at Cary community in Cary, NC. This 2nd shift position (1 PM - 8 PM) involves greeting guests, residents, and staff, handling calls, and providing general information.

Responsibilities include managing messages, coordinating appointments, assisting with mail and records, and maintaining a neat front desk area in a supportive senior living environment.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service experience.

Responsibilities

• Answer and route incoming calls; greet guests and residents.
• Take messages and communicate them to recipients.
• Maintain reception area neat and organized.
• Assist with mail distribution and move-in/move-out records.
• Coordinate appointments for residents.

Skills

Customer service

Reception

Communication

Education

High school diploma or GED

Job description

TerraBella Senior Living is seeking a Concierge for our HeartFields at Cary community in Cary, NC. This 2nd shift position (1 PM - 8 PM) involves greeting guests, residents, and staff, handling calls, and providing general information.

Responsibilities include managing messages, coordinating appointments, assisting with mail and records, and maintaining a neat front desk area in a supportive senior living environment.