Evening Concierge & Guest Experience Coordinator

Planned Companies; Arlington (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates/Doormen to welcome tenants, guests and vendors in Arlington, VA. You will greet visitors, coordinate reservations, manage mail and access, and help create a welcoming, safe environment.

The role requires strong customer service, excellent communication, and the ability to multitask in a fast-paced building setting with a 40-hour schedule from Friday to Tuesday, at $21/hour.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication skills.
• Knowledge of local attractions and establishments.
• Polite, friendly and able to multitask with good time-management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors entering the building.
• Develop and maintain relationships with tenants to create personalized experiences.
• Schedule reservations and appointments at restaurants, hotels, and venues.
• Plan and organize on-site events.
• Provide guidance and referrals to access local entertainment, dining, retail, and services.
• Document, secure and track mail, deliveries and vendor services.
• Answer phones, monitor the lobby, and manage keys and access cards.

Skills

Customer service

Written & verbal communication

Time management

Local knowledge

Multitasking

Job description

Planned Companies is hiring Front Desk Associates/Doormen to welcome tenants, guests and vendors in Arlington, VA. You will greet visitors, coordinate reservations, manage mail and access, and help create a welcoming, safe environment.

The role requires strong customer service, excellent communication, and the ability to multitask in a fast-paced building setting with a 40-hour schedule from Friday to Tuesday, at $21/hour.