Evening Concierge - Elevate Senior Living Experience

Gallaher Signature Living; Moorpark (CA); On-site; USD 18,000 - 27,000; Part time

Benefits offered by this job

Medical insurance (full-time)

Dental & vision insurance (full-time)

401(k) plan

Paid vacation & sick time

Paid holidays

Meal benefits

Career growth

Training programs

Job summary

Gallaher Signature Living is seeking a courteous Concierge for our Moorpark community to warmly welcome residents, families, and visitors. You will manage front desk duties, route inquiries, and support resident independence while upholding safety and compliance with Title 22 RCFE regulations.

The role emphasizes discretion, professionalism, and compassionate service in a non-clinical environment. Availability includes evenings, weekends, and holidays, with a focus on creating a boutique living

Qualifications

• Previous experience in customer service, reception, hospitality, or senior living.
• Ability to communicate effectively with older adults, families, and staff.
• Ability to follow written policies, procedures, and regulatory requirements.
• Basic computer, phone, and documentation skills.
• Experience in RCFE, CCRC, or regulated senior living environment preferred.
• Familiarity with resident rights and mandated reporting requirements.
• Professional, courteous, and service-oriented demeanor.
• Compassionate, patient, and observant.
• Organized, reliable, and detail-oriented.
• Able to remain calm and follow procedures in emergencies.
• Ability to sit or stand for extended periods.
• Ability to lift up to 20 pounds occasionally.
• Flexible availability, including evenings, weekends, and holidays.
• Must pass background checks, health screenings, and immunization requirements per Title 22.

Responsibilities

• Greet residents, families, visitors, and vendors in a welcoming manner.
• Serve as a point of contact for inquiries, directions, and assistance.
• Support resident independence, dignity, and rights at all times.
• Answer and route telephone calls; deliver accurate messages.
• Monitor building access and follow visitor management procedures.
• Maintain sign-in logs, logs, keys, and front desk documentation.
• Communicate resident needs to appropriate departments promptly.
• Observe residents for changes and report per community policy.
• Respond to emergencies and participate in drills and preparedness plans.
• Comply with Title 22 RCFE regulations and community policies.
• Protect resident rights, privacy, and dignity; report suspected abuse.
• Maintain front desk and lobby in a clean, organized state.
• Represent community mission, values, and quality standards.

Skills

Customer service

Communication

Discretion

Bilingual (preferred)

Job description

Gallaher Signature Living is seeking a courteous Concierge for our Moorpark community to warmly welcome residents, families, and visitors. You will manage front desk duties, route inquiries, and support resident independence while upholding safety and compliance with Title 22 RCFE regulations.

The role emphasizes discretion, professionalism, and compassionate service in a non-clinical environment. Availability includes evenings, weekends, and holidays, with a focus on creating a boutique living