Evening Concierge: Create Memorable Tenant Experiences

Planned Companies; Alexandria (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Planned Companies in Alexandria, VA seeks a Front Desk Associate/Doorman to greet tenants, guests and vendors and deliver welcoming service in a busy residential building. The role emphasizes friendly communication, local knowledge, and coordinating reservations and events.

Full-time schedule includes Thursday/Friday and Sunday/Monday, 3pm–11pm. Candidates should have 3+ years in customer service, be able to multitask, lift up to 50 lbs, and provide a warm, professional experience.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide personalized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication

Multitasking

Job description

Planned Companies in Alexandria, VA seeks a Front Desk Associate/Doorman to greet tenants, guests and vendors and deliver welcoming service in a busy residential building. The role emphasizes friendly communication, local knowledge, and coordinating reservations and events.

Full-time schedule includes Thursday/Friday and Sunday/Monday, 3pm–11pm. Candidates should have 3+ years in customer service, be able to multitask, lift up to 50 lbs, and provide a warm, professional experience.