Part-Time Evening Concierge & Tenant Experience Specialist

Planned Companies; Silver Spring (MD); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies’ Front Desk Associates and Doormen help create a welcoming environment for tenants, guests and vendors in Silver Spring, MD. This part-time role (Tue-Sat, 3pm-7pm) offers a $19.00 hourly rate and requires 3+ years of customer service experience, strong communication, and basic computer skills.

You’ll greet visitors, manage mail and deliveries, and assist with reservations, events, and access control.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and able to multitask with good time management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Job description

Planned Companies’ Front Desk Associates and Doormen help create a welcoming environment for tenants, guests and vendors in Silver Spring, MD. This part-time role (Tue-Sat, 3pm-7pm) offers a $19.00 hourly rate and requires 3+ years of customer service experience, strong communication, and basic computer skills.

You’ll greet visitors, manage mail and deliveries, and assist with reservations, events, and access control.