Evening Banking Customer Care Specialist

Associated Bank - Corp; Hales Corners (WI); On-site; USD 23,419 - 36,010; Full time

Benefits offered by this job

Paid time off to volunteer

401(k) and pension plans

Bonus for working Saturdays

Well-being programs and incentives

Job summary

Associated Bank - Corp in Hales Corners, WI is looking for a Customer Care Representative to assist customers with inquiries and provide financial guidance. This role offers competitive pay ranging from $17.00 to $26.14 per hour, plus opportunities to develop skills and advance within the organization.

The ideal candidate has a high school diploma and some customer service experience, preferably bilingual in English and Spanish. Enjoy benefits like retirement savings plans and paid volunteer time.

Qualifications

• Less than 2 years of customer service experience in relevant fields.
• Bilingual proficiency in English and Spanish preferred.

Responsibilities

• Respond to customer inquiries via phone and email.
• Troubleshoot and resolve complex account issues.
• Promote bank products and services.
• Mentor and train new team members.

Skills

Customer service

Problem-solving

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Associated Bank - Corp in Hales Corners, WI is looking for a Customer Care Representative to assist customers with inquiries and provide financial guidance. This role offers competitive pay ranging from $17.00 to $26.14 per hour, plus opportunities to develop skills and advance within the organization.

The ideal candidate has a high school diploma and some customer service experience, preferably bilingual in English and Spanish. Enjoy benefits like retirement savings plans and paid volunteer time.