Evening Account Compliance Supervisor | IC & Quality Lead

City Wide Facility Solutions; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

8 Paid Holidays

15 Days Paid Time Off

Auto Allowance

Job summary

City Wide Facility Solutions is seeking an Account Compliance Manager for our Indianapolis franchise. The role focuses on quality control, client satisfaction, and contractor coordination, with responsibilities spanning inspections, issue resolution, and policy execution.

Starting pay is $20/hour with monthly bonuses and opportunities for additional PTO based on goals. Requires 2–3 years of management experience, a valid driver’s license, and strong communication skills.

Qualifications

• Two to three years of prior management experience preferred.
• Must obtain a valid driver's license.
• Strong planning and organizational skills.
• Excellent communication and interpersonal skills.
• Innovative mindset and drive for continuous improvement.

Responsibilities

• Develop productive relationships with Independent Contractors (IC) and communicate priorities.
• Review scope of work and ensure quality assurance per account.
• Coordinate with Facility Solutions Manager for issues and nightly recap.
• Assign IC work, ensure adherence to client standards and SLAs.
• Manage inspections, client requests, and new client starts.

Skills

Communication skills

Planning

Organization

Interpersonal skills

Leadership

Process improvement

Education

High school diploma

Tools

MS Office

Internet skills

Job description

City Wide Facility Solutions is seeking an Account Compliance Manager for our Indianapolis franchise. The role focuses on quality control, client satisfaction, and contractor coordination, with responsibilities spanning inspections, issue resolution, and policy execution.

Starting pay is $20/hour with monthly bonuses and opportunities for additional PTO based on goals. Requires 2–3 years of management experience, a valid driver’s license, and strong communication skills.