EV Platform Delivery Lead

Ampeco Ltd; United States; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible working hours

Bonus day off for your birthday

5 additional vacation days per year after the first year

Medical insurance with generous coverage

Monthly shared-mobility allowance

Company electric car every 1-2 months

Job summary

Ampeco Ltd is looking for an Account Delivery Manager to own client relationships and manage their EV charging solutions. The role requires 3+ years in customer-facing positions within a software context, ideally involving B2B SaaS products.

You will coordinate operations, enhance customer satisfaction, and collaborate with specialists to ensure smooth service delivery. The position offers flexible hours, additional vacation days, and comprehensive medical insurance.

Qualifications

• 3+ years in a customer-facing role at a software company, preferably B2B SaaS.
• Experience in building relationships with both operational and technical stakeholders.
• Ability to discuss software architecture and integrations.

Responsibilities

• Own a portfolio of customers, managing their onboarding and satisfaction.
• Act as primary contact for operational and technical stakeholders.
• Manage incident and escalation issues effectively.

Skills

Customer-facing role

Building strategic relationships

Technical fluency

Project management

Cross-functional coordination

Growth mindset

Fluent English

Job description

Ampeco Ltd is looking for an Account Delivery Manager to own client relationships and manage their EV charging solutions. The role requires 3+ years in customer-facing positions within a software context, ideally involving B2B SaaS products.

You will coordinate operations, enhance customer satisfaction, and collaborate with specialists to ensure smooth service delivery. The position offers flexible hours, additional vacation days, and comprehensive medical insurance.