EV Customer Success Specialist

Labelmaster; Chicago (IL); Hybrid; USD 27,552 - 33,062; Full time

Benefits offered by this job

Health Insurance

Education Assistance

401(k) with Matching

Paid Holidays

Job summary

Labelmaster in Chicago is seeking a Customer Success Team Lead who will manage key customer channels and deliver excellent service. The candidate will engage directly with customers, resolve inquiries, and improve service metrics.

This hybrid role offers a competitive wage between $20-$24 hourly, health benefits, and a supportive team environment. Ideal candidates have a passion for customer satisfaction and experience in the automotive supply chain.

Qualifications

• Experience with EV/Automotive parts supply chain preferred.
• Ability to work overtime and excellent critical thinking required.

Responsibilities

• Manage and support customer service channels.
• Meet and exceed Customer Success metrics.
• Collaborate with internal teams to resolve customer issues.

Skills

Customer Service Experience

MS Office Suite Experience

Problem Resolution

Excellent Communication Skills

Education

1-3 years of Customer service experience

Tools

CRM Experience

Dynamics 365

Job description

Labelmaster in Chicago is seeking a Customer Success Team Lead who will manage key customer channels and deliver excellent service. The candidate will engage directly with customers, resolve inquiries, and improve service metrics.

This hybrid role offers a competitive wage between $20-$24 hourly, health benefits, and a supportive team environment. Ideal candidates have a passion for customer satisfaction and experience in the automotive supply chain.