European Auto Service Advisor – Premium Car Care

Promotive; Puyallup (WA); Presencial; USD 65.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

Health, dental, vision, and life保险

Paid time off

Employee discounts

Paid training and development

Opportunities for advancement

Descripción de la vacante

Kassel Motorsports in Puyallup, WA is seeking an experienced Automotive Service Advisor with 3+ years of experience to join its European automotive service team. This hourly plus commission opportunity offers annual pay between $65,000 and $125,000 and emphasizes building trust with customers and presenting needed repairs.

You will work closely with technicians to support efficient workflows, drive revenue through ethical recommendations, and cultivate long-term customer relationships in a

Formación

• 3+ years of Service Advisor experience.
• Proven sales performance as a Service Advisor.
• Track record of meeting revenue and KPI targets.
• European automotive experience preferred.
• Excellent communication and relationship-building skills.
• Ability to manage multiple customers and workflows with strong attention to detail.
• Familiar with shop management systems and digital inspection tools.

Responsabilidades

• Own the customer experience from vehicle check-in through final delivery.
• Accurately identify customer concerns and translate them into actionable repair orders.
• Present repair and service estimates clearly and confidently, focusing on value and customer needs.
• Maintain consistent communication with customers throughout the repair process.
• Work closely with technicians to support efficient workflow and billed hours.
• Drive revenue through ethical service recommendations and consistent follow-through.
• Build long-term customer relationships that encourage repeat and referral business.
• Manage multiple customers and repair workflows while maintaining attention to detail.

Conocimientos

Customer service

Sales performance

Communication

Attention to detail

Multitasking

Herramientas

Shop management software

Digital inspection tools

Descripción del empleo

Kassel Motorsports in Puyallup, WA is seeking an experienced Automotive Service Advisor with 3+ years of experience to join its European automotive service team. This hourly plus commission opportunity offers annual pay between $65,000 and $125,000 and emphasizes building trust with customers and presenting needed repairs.

You will work closely with technicians to support efficient workflows, drive revenue through ethical recommendations, and cultivate long-term customer relationships in a