EUC Hardware Asset Analyst (Statewide IT)

State of Louisiana; Baton Rouge (LA); On-site; USD 60,000 - 85,000; Full time

Job summary

The Division of Administration/Office of Technology Services in Baton Rouge, LA, invites applications for a Hardware Asset Specialist within the End User Computing (EUC) section. The role reports to the IT Manager of EUC Asset Management and focuses on daily operations of EUC hardware assets and lifecycle management.

Qualifications include multiple pathways: degree + IT/PM/BA experience, or substantial IT/PM/BA experience with substitutions.

Qualifications

• Five years of experience in information technology, project management, business analysis or administrative services.
• Six years of full-time work experience in any field plus three years of experience in information technology, project management, business analysis or administrative services.
• An associate's degree in information technology plus three years of experience in information technology, project management, business analysis or administrative services.
• A bachelor’s degree plus three years of experience in information technology, project management, business analysis or administrative services.
• A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology, project management, business analysis or administrative services.
• A master's degree plus two years of experience in information technology, project management, business analysis or administrative services.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Responsibilities

• Responsible for daily operations related to all EUC Hardware assets and lifecycle process.
• Evaluates and tests new and upcoming technology or models for compatibility and adherence to device standards and makes recommendations for establishing standard product lines.
• Prepares documentation to describe hardware standard options, functions and purpose.
• Develops and implements standard processes to request and receive hardware assets.
• Makes recommendations for budget cost and monthly rates for hardware related lines of service.
• Coordinates with hardware vendors to plan for product availability, demo equipment, establish standards, pricing and support service levels.
• Responsible for daily operations related to all EUC hardware asset inventory to ensure items are properly documented and controlled.
• Evaluates report information to determine the status of the hardware lifecycle and plan for replacement.
• This includes monitoring inventory levels and placing orders to keep appropriate standard equipment in stock, monitoring lease and warranty end dates for renewals or replacements, ensuring assets are decommissioned properly.
• Conducts audits of hardware inventory to verify item information is accurate.
• Responsible for daily procurement operations related to EUC hardware and software including evaluation of requests to ensure standards are being enforced and identifying acceptable solutions for non-standard equipment needs.
• Approves orders and routes to appropriate team for procurement or deployment.
• Responsible for asset contract management related to all EUC hardware assets including monitoring contracts for service level, ownership and usage compliance.
• Responsible for providing reporting data that will be used for monthly billing to invoice customers for usage related to EUC hardware lines of service along with associated reporting for supporting documentation of assigned equipment, licensing, warranty status, location status and active or inactive status.
• Monitors configuration management systems and endpoint tracking system for status, reporting and reconciliation of asset data.
• Initiates claim and recovery efforts if devices are lost or stolen.
• Performs all other tasks, special projects, analysis, studies, and plans as directed.

Skills

IT experience

Project management

Business analysis

Education

Bachelor's degree

Master's degree

Associate's degree

Job description

The Division of Administration/Office of Technology Services in Baton Rouge, LA, invites applications for a Hardware Asset Specialist within the End User Computing (EUC) section. The role reports to the IT Manager of EUC Asset Management and focuses on daily operations of EUC hardware assets and lifecycle management.

Qualifications include multiple pathways: degree + IT/PM/BA experience, or substantial IT/PM/BA experience with substitutions.