ETF Platform Transformation Leader

U.S. Bank; Boston (MA); On-site; USD 215,000 - 253,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Head of ETF Transformation to lead the design and execution of a state-of-the-art ETF servicing platform. This senior role blends ETF knowledge with technology, automation and client-experience improvements to deliver scalable, compliant operations.

The leader will align Product, Technology and Operations to redefine the servicing lifecycle, from launch to reporting, ensuring strongest client outcomes while driving efficiency and growth.

Qualifications

• Bachelor's or Master's degree in finance, accounting or related field.
• 15+ years of mutual fund experience.
• 10+ years of management experience.

Responsibilities

• Lead the strategy, design and build of the next-generation ETF servicing platform and implementation roadmap.
• Translate ETF servicing requirements into platform capabilities, workflows and priorities.
• Design the future-state ETF operating model across the full servicing lifecycle: launch, accounting, administration, basket processing.
• Incorporate AI, automation, workflow orchestration and predictive analytics to improve scalability and client experience.
• Partner with Technology and Product across the development lifecycle including requirements, testing and deployment.
• Establish an integrated data and workflow strategy for visibility into operations and client interactions.
• Support RFPs, client presentations and demonstrations of the ETF platform and servicing model.
• Maintain senior-level client relationships and use feedback to influence priorities and product development.

Skills

Leadership

Strategic thinking

Communication

ETF knowledge

Education

Bachelor's or Master's degree in finance or accounting

Job description

U.S. Bank is seeking a Head of ETF Transformation to lead the design and execution of a state-of-the-art ETF servicing platform. This senior role blends ETF knowledge with technology, automation and client-experience improvements to deliver scalable, compliant operations.

The leader will align Product, Technology and Operations to redefine the servicing lifecycle, from launch to reporting, ensuring strongest client outcomes while driving efficiency and growth.