ETF Operations Assistant Lead Assistant Vice President

Citi; New York (NY); Hybrid; USD 79,000 - 119,000; Full time

Benefits offered by this job

Discretionary incentive

Medical, dental & vision coverage

401(k)

Life, accident & disability insurance

Wellness programs

Paid time off

Job summary

Citi is seeking an ETF Operations Assistant Lead AVP to manage and optimize ETF operations within NAM ETF Operations. You will lead a team, ensure accurate processing of ETF creation/redemption, settlement, and P&L, and maintain robust control frameworks.

The role requires strong people management, interpersonal skills, and effective communication. This hybrid position is based in Tampa, with a competitive salary and Citi benefits.

Qualifications

• 3+ years of ETF Operations experience.
• Knowledge of mutual fund accounting related to ETFs.
• Custody knowledge related to ETFs.

Responsibilities

• Lead ETF Operations team in NAM ETF Operations.
• Maintain operating controls and review staff work.
• Provide guidance and on-the-job training to new team members.
• Collaborate with internal partners; manage inquiries and testing.

Skills

ETF Operations

Team leadership

Stakeholder communication

Problem solving

Job description

ETF Operations Assistant Lead Assistant Vice President

Job Req Id:

26991805

Location(s):

Tampa, Florida, United States

Job Type:

Hybrid

Posted:

Sep. 08, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The candidate is expected to fulfill a management role in Citi’s NAM ETF Operations. Candidate will have 3+ years of ETF Operations experience. The candidate is required to have strong knowledge and practical experience of the following core fund operational processes:

• PCF file preparation, including reviewing the relevant component stocks, quantity and prices
• ETF creation and redemption order processing for primary market
• ETF creation and redemption settlement arrangement, both in cash and in kind
• ETF units settlement arrangement and relationship with AP’s
• Handling AP inquiries related to the ETF creation / redemption orders
• CNS for ETFs as Index receipt agent
• ETF rebalancing handling
• ETF collateral processing and P&L calculation

The candidate should also have experience in the following responsibilities of the ETF/fund operations:

• Working knowledge of mutual fund accounting, particularly as it relates to ETFs
• Knowledge of custody, particularly as it relates to ETFs
• Resolve transaction services issues
• Assist with providing informal guidance or on-the-job-training to new team members as required
• Demonstrate management ability
• A good knowledge of the technology and the ability to participate in testing

The candidate should have 3+ years’ experience in ETF Operations. The candidate will also be required to build an effective working relationship with and between the team members and to guide them in their tasks. The candidate will be responsible for maintaining the operating controls functions and reviewing the work of staff members. The candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills. The candidate should also be methodical and has excellent oral and written communication skills.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Fund Accounting

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

• discretionary and formulaic incentive and retention awards.
• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs.
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 15, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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