ETF Operations Assistant Lead Assistant Vice President

Citi; Tampa (FL); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Disability insurance

Wellness programs

Paid time off

Paid holidays

Job summary

Citi is seeking a management-level professional for the NAM ETF Operations team in Tampa, FL. The role requires 3+ years of ETF operations experience and a solid understanding of ETF creation/redemption, settlement, and P&L processes.

You will oversee transaction processing, inquiries handling, and control reviews while mentoring staff. Strong interpersonal and time-management skills are essential to collaborate across desks and ensure accurate fund accounting and custody support.

Qualifications

• 3+ years of ETF Operations experience.
• Working knowledge of mutual fund accounting related to ETFs.
• Knowledge of custody related to ETFs.
• Ability to review transactions and resolve issues.

Responsibilities

• Build effective working relationships with team members and guide them in their tasks.
• Maintain operating controls and review the work of staff.
• Demonstrate strong interpersonal and written communication skills.
• Assist with training and onboarding of new team members as required.

Skills

ETF Operations

People management

Communication skills

Time management

Testing

Job description

The candidate is expected to fulfill a management role in Citi’s NAM ETF Operations. Candidate will have 3+ years of ETF Operations experience. The candidate is required to have strong knowledge and practical experience of the following core fund operational processes:

• PCF file preparation, including reviewing the relevant component stocks, quantity and prices
• ETF creation and redemption order processing for primary market
• ETF creation and redemption settlement arrangement, both in cash and in kind
• ETF units settlement arrangement and relationship with AP’s
• Handling AP inquiries related to the ETF creation / redemption orders
• CNS for ETFs as Index receipt agent
• ETF rebalancing handling
• ETF collateral processing and P&L calculation

The candidate should also have experience in the following responsibilities of the ETF/fund operations:

• Working knowledge of mutual fund accounting, particularly as it relates to ETFs
• Knowledge of custody, particularly as it relates to ETFs
• Resolve transaction services issues
• Assist with providing informal guidance or on-the-job-training to new team members as required
• Demonstrate management ability
• A good knowledge of the technology and the ability to participate in testing

This candidate should have 3+ years’ experience in ETF Operations. The candidate will also be required to build an effective working relationship with and between the team members and to guide them in their tasks. The candidate will be responsible for maintaining the operating controls functions and reviewing the work of staff members. The candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills. The candidate also needs to display methodical strong oral and written communication skills.

Job Family Group:

Operations - Transaction Services

Job Family:

Fund Accounting

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life insurance
• Accident insurance
• Disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation)
• Unplanned time off (sick leave)
• Paid holidays

Most Relevant Skills

Please see the requirements listed above.

Anticipated Posting Close Date:

Sep 15, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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