EstimatorJob File Coordinator

SERVPRO of CLEANAIR IMAGE, INC.; Stockton (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

SERVPRO of Belmont/San Carlos, San Leandro & Stockton is seeking an Estimator/Job File Coordinator in Stockton, CA. The role supports field teams by monitoring file status, auditing progress, and preparing preliminary estimates while ensuring accurate documentation for final upload.

Ideal candidates have 2+ years administrative experience, strong communication, and proficiency with Microsoft Office and Xactimate.

Qualifications

• 2+ years administrative or office experience.
• Experience with estimates, job file processes, and QA is a plus.
• Strong written and verbal communications; professional tone.

Responsibilities

• Monitor job file status.
• Audit job file progress and completeness.
• Maintain job file WIP (Work in Progress).
• Create preliminary estimates.
• Perform job file backup and documentation.
• Maintain internal/external communications.
• Prepare job file reports.
• Complete and review documentation for upload/audit.

Skills

Communication skills

Customer service

Organization

Multi-tasking

Teamwork

Learning new software

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Xactimate

Proprietary software

Job description

JOB TITLE: Estimator/Job File Coordinator

PAY: Hourly DOE

LOCATION: Stockton, CA

SERVPRO of Belmont/San Carlos, San Leandro & Stockton is currently seeking an Estimator/Job File Coordinator in our Stockton location.

Primary Responsibilities

• Monitor job file status.
• Monitor and complete job file audit status.
• Maintain job file WIP’s (Work in Progress).
• Create preliminary estimates.
• Perform job file backup.
• Maintain internal and external communications.
• Prepare job file reports.
• Complete and review job file documentation for final upload and audit process.
• Occasional field work to assess/document scope (training provided).
• Assist other departments, as needed.

Position Requirements

• 2+ years of administrative or office related experience.
• Experience with writing estimates, job file processes, and quality assurance a plus.
• Experience in service industry environment a plus.
• Outstanding written and verbal communication skills, and consistently courteous and professional tone of voice at all times.
• Polite, confident, and excellent customer service skills, including listening and questioning skills.
• Ability to remain calm and professional during tense or stressful situations.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and goal oriented.
• Ability to multi-task.
• Capability to work in a fast-paced, team-oriented office environment.
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).
• Ability to learn new software, including Xactimate and proprietary software.
• Minimum education High School Diploma or GED equivalent.
• Ability to successfully complete a background check subject to applicable law.

Hours

40 Hours/week. Hours between 7:00am to 7:00pm. Flexible to work overtime when required.

Pay Rate

Competitive pay based on experience.

Equal Opportunity Employer

SERVPRO of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V/employer.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.