Estimator - Drive Vehicle Repair & Customer Experience

Gerber Collision & Glass; Franklin (KY); On-site; USD 67,500 - 82,500; Full time

Job summary

Gerber Collision & Glass in Franklin, KY seeks an Estimator to prepare repair estimates, coordinate vehicle repair needs, and maintain open communication with customers and insurance providers throughout the process. You’ll document damages, parts replacement, and support the team to meet KPI targets.

The role emphasizes accurate documentation, DRP compliance, and engagement in daily operations, with opportunities to grow through training and collaboration.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.

Responsibilities

• Provide exceptional customer experience and create accurate estimates.
• Coordinate repair needs and communicate with customers and insurers.
• Document repairs and parts replacement in the damage appraisal.
• Maintain alignment with team to hit KPIs.

Skills

Basic Computer Skills

DRP Compliance

I-CAR Training

Education

High School Diploma

Job description

Gerber Collision & Glass in Franklin, KY seeks an Estimator to prepare repair estimates, coordinate vehicle repair needs, and maintain open communication with customers and insurance providers throughout the process. You’ll document damages, parts replacement, and support the team to meet KPI targets.

The role emphasizes accurate documentation, DRP compliance, and engagement in daily operations, with opportunities to grow through training and collaboration.