Estimator Apprentice: Collision Repair — Growth & Benefits

Collision Works of Oklahoma LLC; Shawnee (KS); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Annual PTO

Paid parental leave

6 paid holidays

Medical/Dental/Vision Insurance from 1

401(k) with company match

Job summary

Gerber Collision & Glass in Shawnee, KS is seeking an Estimator in Training to learn the full estimating process, map vehicle damage, photograph the scene, and finalize accurate repair estimates. You will work with the Estimator to ensure efficient repairs and strong sales outcomes.

The role requires a high school diploma, 16 I-CAR units within 12 months, and strong communication skills. Customer interaction, insurance coordination, and teamwork are core expectations.

Qualifications

• Excellent communication skills and the ability to convey complex information clearly.
• Proficiency with common computer applications and Microsoft Office suite.
• Knowledge of Microsoft products and basic software use is preferred.
• Good decision-making ability and sound judgment are essential for accurate estimates.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Greets customer at repair drop off and builds rapport.
• Maps damage with customer (previous, current loss, WOW opportunities).
• Handles repair mapping, takes initial photographs.
• Uploads photos and notes to CCC One, along with arrival time, etc.
• Notifies production that vehicle has arrived and places in production queue.
• Verifies estimate during teardown.
• Finalizes estimate using proper Repair Planning Template.
• Works with repair team to make sure notations on windshield is correct and complete.
• Puts together final parts list.
• Uses Promise Date Calculator to set promise date.
• Calls customer to review estimate and promise date.
• Updates customer regularly (with frequency, according to standards determined by management).
• Participates in and contributes to the regularly scheduled production meetings.
• Calls customers whose cars will be completed the next day.
• Schedules with customer.
• Follow up with technicians after vehicle tear down and make adjustments to estimate if needed.
• Assist insurance adjusters with damage reports, etc., and provide service to insurance claim re-inspectors.

Skills

Excellent communication skills

Computer literate

Knowledge of Microsoft products

Good decision-making ability

Education

High school diploma/GED

16 I-CAR units

Photo-imaging software experience

Tools

CCC One

Job description

Gerber Collision & Glass in Shawnee, KS is seeking an Estimator in Training to learn the full estimating process, map vehicle damage, photograph the scene, and finalize accurate repair estimates. You will work with the Estimator to ensure efficient repairs and strong sales outcomes.

The role requires a high school diploma, 16 I-CAR units within 12 months, and strong communication skills. Customer interaction, insurance coordination, and teamwork are core expectations.