Esthetics Program Coordinator

Lehigh Valley Health Network; Allentown (Lehigh County); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking health care organization recognized for excellence in patient care. As part of a dynamic team, you will coordinate administrative duties and provide essential esthetics education and support. This role involves preparing patients for examinations, administering medications, and ensuring high-quality care. With a commitment to teamwork and compassion, you will play a vital role in enhancing patient experiences. If you are passionate about health care and eager to make a difference, this opportunity is perfect for you!

Qualifications

• Graduate of an accredited Nursing program required.
• Must hold RN and Esthetician licenses in Pennsylvania.
• Excellent time management and computer skills are essential.

Responsibilities

• Oversees Esthetics program execution and finances.
• Provides patient education on skincare and procedures.
• Acts as a resource for patients and family members.

Skills

Time Management

EMR Proficiency

Excellent Communication

Patient Care

Detail-Oriented

Education

Registered Nurse License

Esthetician License

Bachelor's Degree in Nursing

Tools

Microsoft Excel

EMR Software

Job description

Join a team that delivers excellence

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant, and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking, and offers plenty of opportunities to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunities to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Additionally, Lehigh Valley Hospital - Cedar Crest, Muhlenberg, Hazleton, and Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Coordinates administrative duties associated with daily Esthetics practice operations and acts as a resource to the PSRs regarding Esthetics. Provides esthetics education and support to clerical staff. Functions as the primary Esthetics resource for clerical standard work, EMR scheduling, payment information, and other appointment functions pertaining to Esthetics.

Prepares patients for examinations including basic diagnostic interviewing, rooming, administering medications and vaccines (including Botox), and assisting with procedures within the physician office setting. Provides care to designated patients and care coordination across the continuum. Provides education on prescription medications and clinical concerns under the direction of a provider.

Maintains communication and establishes a professional relationship with skincare clients and patients. As a dual role, will work closely with physicians and staff to market cosmetics tailored to the customer's needs.

Job Duties

• Oversees the execution of the Esthetics program, including program finances and budgets.
• Consults with clients and patients about skincare programs and assists with choosing appropriate care. Educates patients on skincare and other products.
• Performs patient care including drawing/administration of injectables (such as Botox) and procedures utilizing sound clinical judgment and approved policies/procedures/protocols/techniques, equipment, and supplies.
• Visits with pre/post-operative facial surgical patients for skin preparation, necessary education, prescriptions, and post-care for external facial treatments and emotional support.
• Assesses patient readiness to learn and ensures education materials are current and appropriate; evaluates the effectiveness of patient education.
• Utilizes appropriate and acceptable intervention behaviors and communication styles to facilitate teamwork effectively.
• Intervenes to prevent, minimize, or correct actual or potential patient risks based on physiological, behavioral, and environmental observations.
• Complies with monitoring and documentation of daily activities and expenditures as per standards set by accrediting bodies.
• Acts as a resource for patients and family members, listens effectively, and provides and receives constructive feedback.
• Participates in clinical meetings and other multidisciplinary quality service improvement initiatives, assists with service recovery efforts, and patient communication.
• Monitors and maintains inventory of supplies, products, equipment, and medications; reports to leadership.

Minimum Qualifications

• Graduate of an accredited Nursing program.
• Ability to initiate, accept, and adapt to change within a healthcare setting.
• Excellent time management skills.
• Excellent computer skills including EMR, word processing, and Excel.
• Knowledge of registration, insurance, managed care plans, medical authorization requirements, and referral coordination.
• Must be self-motivated, friendly, and detail-oriented.
• RN - Licensed Registered Nurse in Pennsylvania and
• Esthetician License - State Board of Cosmetology.

Preferred Qualifications

• Bachelor's Degree in Nursing or related field.
• One year experience as a registered nurse and
• One year experience within a medical practice, salon, or spa.

Physical Demands

Lift and carry 40-50 lbs. Examples include pushing/pulling patients on beds or stretchers (requiring 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters may walk 8-10 miles per shift. Activities specific to the role may include kneeling, bending, squatting, and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements, and working conditions for the position. It reflects the current role but may be revised as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. We provide employment opportunities without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, or other protected classes. All personnel actions and programs will adhere to this policy, including recruitment, hiring, transfers, promotions, terminations, compensation, benefits, educational programs, and social activities.

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