Estate Support – Luxury Napa Tasting Room

The Wonderful Company; Napa (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare benefits eligibility

Wellness program

Career advancement opportunities

Job summary

Lewis Cellars in Napa is seeking Estate Support Staff to warmly welcome guests, manage water service, clear and reset tables, and ensure smooth service in a luxury tasting room. This role offers both part-time and full-time schedules with weekend and holiday shifts required; no prior wine knowledge is necessary, but a strong customer-service mindset is essential.

Pay ranges from $21.00 to $24.00 per hour and is included in a tip pool.

Qualifications

• Previous tasting room or restaurant experience preferred.
• RBS and Food Handler certifications required or willing to obtain.
• Flexible schedule including weekends, evenings, holidays.
• Ability to stand for long periods and lift up to 50 pounds.
• English literacy required; ability to communicate with guests.
• Dishes are thoroughly cleaned and sanitized; attention to hygiene.

Responsibilities

• Greet guests warmly and provide water service.
• Clear tables, transport ware to the kitchen, and reset tables.
• Promptly clean tabletops, chairs, and banquettes between seatings.
• Restock wine, merchandise, and collateral materials.
• Assist with pre- and post-shift setup and cleanup.
• Inspect restrooms every 30 minutes and restock.

Skills

Customer service

Hospitality experience

Flexible schedule

English proficiency

Stand and lift

Dishwashing experience

Professional appearance

Time management

Education

High school diploma or equivalent

Job description

Lewis Cellars in Napa is seeking Estate Support Staff to warmly welcome guests, manage water service, clear and reset tables, and ensure smooth service in a luxury tasting room. This role offers both part-time and full-time schedules with weekend and holiday shifts required; no prior wine knowledge is necessary, but a strong customer-service mindset is essential.

Pay ranges from $21.00 to $24.00 per hour and is included in a tip pool.