Estate Operations Director (UHNW Private Residence)

Excellence Services, LLC; Atherton (CA); On-site; USD 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Paid vacation, holidays, sick days

Discretionary year-end bonus up to 20%

Job summary

Excellence Services, LLC in Atherton, CA is seeking an experienced Estate Manager to oversee the day-to-day operations of a high-end private residence. The role is salaried and exempt, directing estate activities, staff, vendors, and projects to maintain exceptional service standards for UHNW principals.

Strong leadership and a 24/7 on-call mindset are required. The ideal candidate has 7+ years of estate operations experience, excels in SOPs/quality control, and can coordinate multiple vendors

Qualifications

• 7+ years of experience managing large, high-end private residences or UHNW households.
• Proven experience managing household staff, vendors, maintenance, service standards, and daily estate operations.
• Strong project management and people management skills.
• Experience building SOPs, checklists, quality control systems, and escalation protocols.
• Willingness for a 24/7 on-call lifestyle and exceptional English communication.

Responsibilities

• Oversee daily operations of a high-end private estate in Atherton.
• Maintain property to an exceptional standard and manage readiness and service quality.
• Direct staff, assign workflows, monitor performance and standards.
• Coordinate vendors, schedules, and maintenance with records and logs.
• Lead projects, track timelines, costs, risks, and completion status.
• Provide concise updates to principals and protect privacy.

Skills

Project management

People management

SOPs & checklists

English communication

Tech aptitude (GSuite, Apple devices)

Education

Bachelor’s degree preferred

Job description

Excellence Services, LLC in Atherton, CA is seeking an experienced Estate Manager to oversee the day-to-day operations of a high-end private residence. The role is salaried and exempt, directing estate activities, staff, vendors, and projects to maintain exceptional service standards for UHNW principals.

Strong leadership and a 24/7 on-call mindset are required. The ideal candidate has 7+ years of estate operations experience, excels in SOPs/quality control, and can coordinate multiple vendors