This role provides comprehensive support to an UHNW Principal across multiple estates in West LA. This role spans estate and property management, construction monitoring components, administrative coordination, and complex logistics. The ideal candidate is service-oriented with a hands‑on approach to household management. This role requires being comfortable independently managing vendors and household operations while remaining proactive, highly organized, and resourceful. The ideal candidate has the ability to manage competing priorities with exceptional judgment, discretion, professionalism, and composure.
Essential Functions
- Conduct routine property inspections. Develop and maintain preventive maintenance schedules.
- Coordinate routine, corrective, and capital improvement projects through to punch list completion.
- Oversee household systems including alarm systems, access controls, and emergency response protocols; manage vendor and staff access credentialing. Design and enforce comprehensive security protocols, emergency disaster plans, and privacy policies for the property and Principals.
- Represent properties in HOA and municipal matters; ensure ongoing compliance with local ordinances.
- Manage and maintain property inventory systems, manage high‑value deliveries, and ensure all properties always remain guest‑ready.
- Oversee property‑level accounts payable; analyze monthly statements, review invoices for accuracy and budget compliance; coordinate funding requests with in‑house accounting.
- Maintain documentation for property taxes, insurance renewals, expense tracking, and supplemental policies.
- Maintain organized, audit‑ready digital records, track renewals, memberships, subscriptions, and service agreements.
- Oversee the sourcing, vetting, onboarding, retaining, and supervising of vendors and service providers. Negotiate and finalize vendor contracts and pricing.
- Establish formal performance standards, execute disciplinary measures, and make recommendations regarding hiring and termination of vendors.
- Maintain and audit Master Vendor Lists; enforce confidentiality agreements and access control protocols across all properties.
- Serve as the primary point of contact for all property related matters; provide structured reporting to management and elevate material concerns in a timely manner.
- Always maintain strict confidentiality and professional boundaries.
Qualifications and Experience
- 5+ years of progressive experience as an House/Estate/Property Manager serving high-net-worth principals in multimillion dollar estates.
- Experience with hands‑on home maintenance.
- Experience with oversight of construction/renovation projects.
- Exceptional written and verbal communication skills; highly organized with acute attention to detail.
- Strong critical thinking and problem‑solving skills; resourceful and calm under pressure and in time-sensitive situations.
- Service-focused, acts with integrity, and genuinely committed to principal satisfaction and discretion.
- Flexible availability including evenings, weekends, and responsiveness across time zones relating to time sensitive or urgent matters.
- Proficient in Microsoft Office Suite; comfortable adopting property management platforms and digital tools.
We are offering a competitive compensation package, including an annual base salary, discretionary bonus, medical, dental, vision, and a 401K plus match.
We are an Equal Opportunity employer. We celebrate diversity and do not discriminate based on protected characteristics.