Essential Banker (3729)

Oconee State Bank; Watkinsville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Oconee State Bank is seeking an Essential Banker to assist customers with a range of bank services and to ensure accurate transaction processing and problem resolution. The role emphasizes sales orientation, strong communication and a customer-first mindset, in a community banking environment.

The position requires attentiveness to risk, collaboration with partners, and the ability to refer clients to specialists when needed. This is a full-time, on-site role at our Watkinsville location.

Qualifications

• Experience in sales or customer service field.
• Excellent communication skills.
• Customer-oriented approach to problem solving.

Responsibilities

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services).
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.).
• Resolve any issues with banking services and accounts.
• Refer clients to product experts as needed.
• Collaborate with other professionals to ensure high-quality customer service.
• Handle customer needs by providing high level solutions to questions and concerns.
• Make sound decisions based on our policies/procedures with a solid risk assessment.

Skills

Sales experience

Excellent communication

Customer service

Job description

Essential Banker (3729)

Qualifications

RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.)
• Resolve any issues with banking services and accounts
• Refer clients to product experts as needed
• Collaborate with other professionals to ensure high-quality customer service
• Handle customer needs by providing high level solutions to questions and concerns
• Make sound decisions based on our policies/procedures with a solid risk assessment

MINIMUM QUALIFICATIONS:

• Experience in sales or customer service field
• Excellent communication skills
• Customer-oriented approach to problem solving

PREFERRED QUALIFICATIONS:

• Knowledge of banking practices and regulations
• Cash handling experience

Oconee State Bank is an Equal Opportunity Employer

Notice to Recruiters: We value our recruiting partnerships, but to protect the interest of all parties, Oconee State Bank (OSB) does not accept unsolicited resumes from recruiters. All recruiting is managed through OSB's Human Resources Department and contacting hiring managers directly is not appropriate. If you would like to develop a recruiting relationship, please work directly with Human Resources. All unsolicited resumes submitted through our website or to OSB email accounts shall be deemed property of Oconee State Bank.

Equal employment opportunity, including veterans and individuals with disabilities.