Essential Banker (3628)

Oconee State Bank; Bogart (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Oconee State Bank in Bogart, GA is seeking an Essential Banker to assist customers in managing accounts and finances. You will build long-term relationships and cross-sell banking products and services.

As the face of the bank, youll provide high-quality customer service and work with teammates to resolve issues, process transactions, and refer clients to product experts as needed. Strong communication and a customer-oriented mindset are required.

Qualifications

• Experience in sales or customer service field.
• Excellent communication skills.
• Customer-oriented approach to problem solving.

Responsibilities

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services).
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.).
• Resolve any issues with banking services and accounts.
• Refer clients to product experts as needed.
• Collaborate with other professionals to ensure high-quality customer service.
• Handle customer needs by providing high level solutions to questions and concerns.
• Make sound decisions based on our policies/procedures with a solid risk assessment.

Skills

Sales experience

Excellent communication

Customer service

Job description

Job Location: Bogart, GA 30622

We are looking for an Essential Banker to assist our customers in managing their bank accounts and finances. You'll be responsible for building long-term relationships with clients and cross-selling them our products and services. Essential Bankers should be excellent communicators with knowledge of our banking processes and products. You'll be the face of our bank, and we'll depend on you to provide high-quality customer service.

RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO)

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.)
• Resolve any issues with banking services and accounts
• Refer clients to product experts as needed
• Collaborate with other professionals to ensure high-quality customer service
• Handle customer needs by providing high level solutions to questions and concerns
• Make sound decisions based on our policies/procedures with a solid risk assessment

MINIMUM QUALIFICATIONS

• Experience in sales or customer service field
• Excellent communication skills
• Customer-oriented approach to problem solving

PREFERRED QUALIFICATIONS

• Knowledge of banking practices and regulations
• Cash handling experience

Oconee State Bank is an Equal Opportunity Employer