Essential Banker (3536)

Oconee State Bank; Watkinsville (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Oconee State Bank in Watkinsville, GA seeks an Essential Banker to provide tailored financial guidance, handle account transactions, and support customer needs with accuracy and care.

You will resolve service issues, refer clients to experts, and collaborate with colleagues to ensure high-quality service while maintaining compliance and risk awareness.

Qualifications

• Experience in sales or customer service field.
• Excellent communication skills.
• Customer-oriented approach to problem solving.

Responsibilities

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.)
• Resolve any issues with banking services and accounts
• Refer clients to product experts as needed
• Collaborate with other professionals to ensure high-quality customer service
• Handle customer needs by providing high level solutions to questions and concerns
• Make sound decisions based on our policies/procedures with a solid risk assessment

Skills

Sales / customer service

Communication

Problem solving

Job description

Essential Banker (3536)

Qualifications

RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.)
• Resolve any issues with banking services and accounts
• Refer clients to product experts as needed
• Collaborate with other professionals to ensure high-quality customer service
• Handle customer needs by providing high level solutions to questions and concerns
• Make sound decisions based on our policies/procedures with a solid risk assessment

MINIMUM QUALIFICATIONS:

• Experience in sales or customer service field
• Excellent communication skills
• Customer-oriented approach to problem solving

PREFERRED QUALIFICATIONS:

• Knowledge of banking practices and regulations
• Cash handling experience

Oconee State Bank is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.

PI286610975