Essential Banker (3536)

Oconee State Bank, Inc.; Northern (KY); Hybrid; USD 38,000 - 60,000; Full time

Job summary

Oconee State Bank, Inc. seeks an Essential Banker to help customers manage their accounts and finances.

You will build long-term relationships and cross-sell products and services while delivering high-quality customer service. Responsibilities include advising on loans, credit cards and investments; processing deposits, withdrawals and payments; resolving issues; and referring clients to experts while following bank policies.

Qualifications

• Experience in sales or customer service field.
• Excellent communication skills.
• Customer-oriented approach to problem solving.

Responsibilities

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.)
• Resolve any issues with banking services and accounts
• Refer clients to product experts as needed
• Collaborate with other professionals to ensure high-quality customer service
• Handle customer needs by providing high level solutions to questions and concerns
• Make sound decisions based on our policies/procedures with a solid risk assessment

Skills

Communication skills

Sales experience

Customer service

Job description

Job Details

Job Location: Watkinsville, GA 30677

We are looking for an Essential Banker to assist our customers in managing their bank accounts and finances. You'll be responsible for building long-term relationships with clients and cross-selling them our products and services. Essential Bankers should be excellent communicators with knowledge of our banking processes and products. You'll be the face of our bank, and we'll depend on you to provide high-quality customer service.

RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO)

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.)
• Resolve any issues with banking services and accounts
• Refer clients to product experts as needed
• Collaborate with other professionals to ensure high-quality customer service
• Handle customer needs by providing high level solutions to questions and concerns
• Make sound decisions based on our policies/procedures with a solid risk assessment

MINIMUM QUALIFICATIONS

• Experience in sales or customer service field
• Excellent communication skills
• Customer-oriented approach to problem solving

PREFERRED QUALIFICATIONS

• Knowledge of banking practices and regulations
• Cash handling experience

Oconee State Bank is an Equal Opportunity Employer