Essential Banker (3628)

Oconee State Bank; Watkinsville (GA); On-site; USD 36,000 - 60,000; Full time

Job summary

Oconee State Bank is seeking an Essential Banker in Georgia to provide personalized banking solutions, advise customers on loans, cards, and investments, and ensure accurate processing of transactions.

You will work with a team to resolve issues, refer clients to experts, and uphold policies with risk awareness. Strong communication and customer-service orientation are required.

Qualifications

• Experience in sales or customer service field.
• Excellent communication skills.
• Customer-oriented approach to problem solving.

Responsibilities

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services).
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.).
• Resolve any issues with banking services and accounts.
• Refer clients to product experts as needed.
• Collaborate with other professionals to ensure high-quality customer service.
• Handle customer needs by providing high level solutions to questions and concerns.
• Make sound decisions based on our policies/procedures with a solid risk assessment.

Skills

Sales experience

Communication skills

Customer focus

Job description

Essential Banker (3628)

Qualifications

RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.)
• Resolve any issues with banking services and accounts
• Refer clients to product experts as needed
• Collaborate with other professionals to ensure high-quality customer service
• Handle customer needs by providing high level solutions to questions and concerns
• Make sound decisions based on our policies/procedures with a solid risk assessment

MINIMUM QUALIFICATIONS:

• Experience in sales or customer service field
• Excellent communication skills
• Customer-oriented approach to problem solving

PREFERRED QUALIFICATIONS:

• Knowledge of banking practices and regulations
• Cash handling experience

Oconee State Bank is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.

PI286861579