Relationship Banker: Trusted Advisor & Solutions

Oconee State Bank; Watkinsville (GA); On-site; USD 42,000 - 70,000; Full time

Job summary

Oconee State Bank is seeking an Essential Banker to help customers manage their accounts and finances, building long-term relationships and cross-selling products and services.

You will deliver high-quality customer service, advise on loans, credit cards, and investments, process transactions, and refer clients to product experts as needed, while collaborating with colleagues to ensure strong service and risk-conscious decisions.

Qualifications

• Experience in sales or customer service field.
• Excellent communication skills.
• Customer-oriented approach to problem solving.

Responsibilities

• Advise customers on bank services for their needs (ex. Loans, credit cards, investment services).
• Process transactions on customer accounts (deposits, withdrawals, loan payments, etc.).
• Resolve any issues with banking services and accounts.
• Refer clients to product experts as needed.
• Collaborate with other professionals to ensure high-quality customer service.
• Handle customer needs by providing high level solutions to questions and concerns.
• Make sound decisions based on our policies/procedures with a solid risk assessment.

Skills

Excellent communication

Sales / Customer service

Problem solving

Job description

Oconee State Bank is seeking an Essential Banker to help customers manage their accounts and finances, building long-term relationships and cross-selling products and services.

You will deliver high-quality customer service, advise on loans, credit cards, and investments, process transactions, and refer clients to product experts as needed, while collaborating with colleagues to ensure strong service and risk-conscious decisions.