Espresso Bar & Guest Experience Specialist

Eataly; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid PTO

401K with company match

Commuter Benefits

Staff Lunch

Discounts at Eataly

Training sessions

Job summary

Eataly Caffè Rockefeller Center in New York is seeking Team Members to craft and serve a variety of specialty hot and cold beverages, follow Eataly recipes, and assist across back-of-house and front-of-house areas.

Team Members maintain cleanliness, uphold health and safety standards, and help with prep and service stations while engaging guests with product knowledge and hospitality. Prior barista experience preferred.

Qualifications

• Knowledgeable and enthusiastic about coffee, tea and drink preparation and product.
• Outstanding communication and guest service skills
• Ability to follow recipe and execute tasks according to standard
• Ability to follow DOH / Company Regulations
• Ability to perform simple mathematical calculations and follow directions for all production
• 1+ year barista experience on a manual espresso machine preferred

Responsibilities

• Provides guests with outstanding service and in-depth knowledge of specialty products.
• Greets, guides, and assists guests throughout their experience at Eataly Caffe.
• Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinks and prepared food.
• Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe.
• Masters product knowledge and storytelling to answer questions about our menu and products, offering guidance on allergens and ingredient information.

Skills

Coffee knowledge

Guest service

Recipe following

DOH regulations

Barista experience

Math calculations

POS system

Tools

POS system

Job description

Eataly Caffè Rockefeller Center in New York is seeking Team Members to craft and serve a variety of specialty hot and cold beverages, follow Eataly recipes, and assist across back-of-house and front-of-house areas.

Team Members maintain cleanliness, uphold health and safety standards, and help with prep and service stations while engaging guests with product knowledge and hospitality. Prior barista experience preferred.