Barista & Guest Experience Team Member

Eatal; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products

and more!

Job summary

Eataly is opening its first Caffè in New York and seeks Team Members to deliver hospitality excellence. You will craft and serve a variety of beverages, follow recipes, and assist guests across the café.

Team members promote brand standards, handle cash at the POS, and collaborate with kitchen and service staff. Availability to work onsite, including mornings, evenings, and weekends, is required. Previous espresso experience is preferred.

Qualifications

• Knowledgeable and enthusiastic about coffee, tea and drink preparation.
• Outstanding communication and guest service skills.
• Ability to follow recipe and execute tasks according to standard.
• Ability to follow DOH / Company Regulations.
• 1+ year barista experience preferred.

Responsibilities

• Provides guests with outstanding service and in-depth knowledge of specialty products.
• Greet, guide, and assist guests throughout their experience at Eataly Caffè.
• Prepares and serves authentic Italian espresso across multiple counters.
• Collaborates with team across all sections of the Caffè (back-of-house and front-of-house).
• Maintains guest service standards with a hospitable demeanor at all volumes.
• Operates the POS system with accurate cash handling.

Skills

Customer service

Barista experience

Espresso knowledge

Communication

Allergen awareness

Tools

POS system

Job description

Eataly is opening its first Caffè in New York and seeks Team Members to deliver hospitality excellence. You will craft and serve a variety of beverages, follow recipes, and assist guests across the café.

Team members promote brand standards, handle cash at the POS, and collaborate with kitchen and service staff. Availability to work onsite, including mornings, evenings, and weekends, is required. Previous espresso experience is preferred.