Espresso & Guest Experience Team Member

Eataly; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K with company match

Commuter Benefits

Staff lunch and discounts

Staff discounts

Job summary

Eataly Caffè Team Members are brand ambassadors who deliver hospitality and high-quality beverages in a lively New York setting. You will craft and serve specialty drinks, follow recipes, and accommodate guests' requests across front- and back-of-house areas.

Responsibilities include maintaining cleanliness, handling POS transactions, stocking deliveries, and sharing product knowledge with guests. Prior barista experience is preferred, and availability to work on-site with flexible hours is

Qualifications

• Experience and enthusiasm for coffee/beverage preparation.
• Excellent guest service and communication skills.
• Ability to follow recipes and standards.
• Ability to operate DOH/Company regulations.
• Ability to perform basic math and production tasks.
• 1+ year barista experience preferred.

Responsibilities

• Provide outstanding service and knowledge of specialty products.
• Greet and guide guests throughout their experience at Eataly Caffè.
• Prepare and serve authentic espresso across beverage counters.
• Collaborate across back-of-house and front-of-house areas.
• Share product knowledge and allergen information with guests.
• Maintain cleanliness and professional demeanor during busy periods.
• Receive, stock, and organize deliveries; report shortages or damaged items.
• Set up stations and replenish displays, separating allergens.
• Operate POS system ensuring accurate cash handling.
• Perform other duties as required.

Skills

Hospitality

Barista experience

Communication skills

Guest service

Tools

POS System

Espresso machine

Job description

Eataly Caffè Team Members are brand ambassadors who deliver hospitality and high-quality beverages in a lively New York setting. You will craft and serve specialty drinks, follow recipes, and accommodate guests' requests across front- and back-of-house areas.

Responsibilities include maintaining cleanliness, handling POS transactions, stocking deliveries, and sharing product knowledge with guests. Prior barista experience is preferred, and availability to work on-site with flexible hours is