ESL Program Coordinator for Refugee Language Learning

United Way of Greater Knoxville; Tennessee; Presencial; USD 36.000 - 52.000; Tempo integral

Benefícios oferecidos por esta vaga

Mileage reimbursement

Resumo da vaga

Bridge Refugee Services in Tennessee seeks an ELI Coordinator to expand English language classes for refugees and eligible populations. You will recruit clients, schedule classes, and oversee intake and progress tracking, working with volunteers and Burlington English for training and resources.

You will liaise with the Program Manager and staff to ensure documentation, client support, and community partnerships, while occasionally covering evenings or weekends as needed.

Qualificações

• Bachelor’s degree (or equivalent) in English Education, International Studies, or a related field.
• Fluency in the English language.
• Experience teaching English as a second language.
• Experience utilizing English learning platforms and curriculum.
• Preference for Dari, Spanish, or Swahili speakers.
• Preference for candidates with case management or related social services experience.
• Preference for candidates with cross-cultural experience and ability to work with diverse populations.
• Strong communication and problem-solving skills.
• Proficiency with Microsoft Word, Excel, Google Suite, and data entry software.
• Ability to work well with a team, work under pressure, meet deadlines, and prioritize tasks.
• Ability and willingness to work occasional evenings and weekends.
• Valid TN driver's license and transportation.

Responsabilidades

• Develop and coordinate multiple English classes, including in-person and virtual classes, for existing and new client bases.
• Recruit new clients and conduct outreach to potential students to gauge interest in program participation.
• Maintain scheduling of ELI classes and activities and communicate to clients, volunteers, and fellow staff.
• Enroll clients in ELI programming and complete the necessary intake paperwork.
• Teach clients the needed skills for independent navigation of online learning platforms, including Burlington English.
• Train volunteers to teach English classes and coordinate teacher schedules.
• Assist with coordinating transportation for clients to ELI classes as needed.
• Communicate regularly with clients during program enrollment, including conducting monthly client check-ins to track progress on program goals.
• Maintain clients’ files with detailed case notes and financial documentation in applicable databases to comply with program requirements.
• Liaise with Burlington English to solve problems and set up training for volunteer teachers.
• Coordinate with the Program Support Specialist on appropriate client technology for classes.
• Develop and maintain relationships with relevant community partners to meet clients’ English needs and promote client self-sufficiency.
• Perform other related duties and activities at supervisor’s request.

Conhecimentos

Fluency in English

Strong communication

Problem-solving

Teamwork

Willingness to work evenings/weekends

Organizational skills

Data entry accuracy

Transportation access

Formação

Bachelor’s degree or equivalent

Descrição da vaga

Bridge Refugee Services in Tennessee seeks an ELI Coordinator to expand English language classes for refugees and eligible populations. You will recruit clients, schedule classes, and oversee intake and progress tracking, working with volunteers and Burlington English for training and resources.

You will liaise with the Program Manager and staff to ensure documentation, client support, and community partnerships, while occasionally covering evenings or weekends as needed.